SmartLynx Airlines, a globally acknowledged ACMI (Aircraft, Crew, Maintenance, Insurance), cargo and charter operator, is digitalizing its cabin issue reporting process by implementing the eCabinLog8 platform developed by mobile aviation solutions provider Conduce. The newly introduced system will allow SmartLynx maintenance teams to carry out necessary aircraft interior fixes faster and more efficiently. 

By providing precise details for each defect, including specific locations combined with pictures, the implementation of eCabinLog8 platform will significantly reduce the time required to initiate repair actions. This streamlined process will minimize operational disruptions that might appear due to necessary cabin fixes and enhance the overall experience for SmartLynx clients.

Lilija Boltovska, Interim Chief Technical Officer at SmartLynx Airlines: “We operate one of the largest and most diverse fleets in the ACMI market, which requires us to come up with advanced solutions to ensure the highest standards of safety, operational efficiency, and quality of our product. Digital sustainability and paperless operations are among the most emerging and promising areas in today’s aviation industry and are an important focus of SmartLynx.”

Hayley Russell, Operations Director at Conduce Group Ltd: “SmartLynx has always been a pioneer of paperless operations and was one of the first airlines in the world to fully remove the paper technical logbook with Conduce’s eTechLog8. By adding the fully integrated Cabin Log Application, crews can seamlessly report cabin items for rectification and see the status of the Cabin at a glance using the interactive LOPA Chart. It continues to be a great pleasure to work with the forward-thinking, digital-first SmartLynx Airlines team.”

Last year, SmartLynx Airlines, with a fleet of close to 70 aircraft, managed about 130 daily flights across Europe and Southeast Asia, carrying over 6.5 million passengers – a number we expect to increase in 2024. Operating such a vast network requires a fast-paced, efficient approach to ensure aircraft are ready to fly with minimal downtime. Traditionally, our flight crews used printed cabin defect logs to report issues. However, with our new digital cabin log system, our maintenance teams can receive and respond to repair needs more swiftly, preparing materials and specialists well in advance.